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Private Policy

Effective Date: 10/12/2024

At WithinEHR (“Company,” “we,” “us,” or “our”), we are committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and safeguard personal data.

1. Information We Collect

• Practice Information: We may collect identifiable information such as name, email, phone number, billing details, and any other information required for account setup and service delivery.

  • • Medical Information: We collect, and store data related to patients, healthcare providers, and treatment history to provide EMR solutions. All medical data is handled in accordance with HIPAA and applicable privacy laws.
  • • Usage Data: We collect non-identifiable usage data such as IP addresses, device types, and browser information for analytical and service improvement purposes.

2. How We Use Your Information

• To Provide Services: We use your information to manage your account, process transactions, and deliver software functionalities.

  • • To Improve Services: We analyze usage data to enhance software performance and user experience.
  • • Communication: We may send service-related notifications, updates, and promotional materials. You can opt out of marketing communications at any time.

3. Data Sharing and Disclosure

• Third-Party Service Providers: We may share data with trusted third-party providers for operational purposes (e.g., cloud storage, analytics, payment processing). These providers are obligated to safeguard your information and are restricted from using it for unauthorized purposes.

  • • Legal Requirements: We may disclose information to comply with legal obligations, enforce agreements, or protect our rights and the rights of users.

4. Data Retention

We retain personal and medical information as long as necessary to fulfill our obligations and comply with legal requirements. Upon request, we will delete or anonymize data to the extent possible, subject to legal and operational needs.

5. Security Measures

WithinEHR implements robust technical, physical, and administrative security measures to protect your data from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure.

6. Your Rights

You may have rights under applicable privacy laws, including access, correction, deletion, and restriction of your personal data. To exercise these rights, please contact us at [contact information].

7. Governing Law

This Privacy Policy is governed by the laws of the State of Texas, USA. Any disputes regarding this policy shall be resolved in accordance with these laws.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website and continued use of our services after changes indicates acceptance of the revised policy. For inquiries, contact us at [contact information].